Custom Applications

TeleSmart delivers robust, scalable, cost-effective turnkey or customized IVR (Interactive Voice Response) solutions. Often times an off-the-shelf solution fails to meet a project's objectives. In these cases, only a custom application will suffice. TeleSmart stands by to assist you with a powerful array of tools and resources.

We can develop highly customized Interactive Voice Response (IVR) applications that are unique to your business and will help you deliver a superior level of care and service to your customers. We work closely with you to develop the optimum call paths, personas and other critical details to ensure that your IVR application will meet the needs of your callers. And by choosing TeleSmart, you gain the benefit of the latest advances in call center technology as well as a robust set of management tools and dashboards to make sure your program is running optimally.

IVR Application Flexibility

As your company grows and evolves to meet expanding customer needs, it may be beneficial to introduce new IVR products and services. With TeleSmart you'll enjoy tremendous flexibility. As the nature of incoming calls changes within your organization, our IVR applications can be quickly customized through:

Great Development Partners

We've joined forces with many of the leading voice development companies to help you deliver customized next-generation Voice Solutions. We can integrate other technologies into your custom IVR applications.

Solid Support You Can Count On!

TeleSmart pledges solid support. Our extensive support network is available 24x7 to help you develop, test, and deploy your custom voice application. We'll work closely with you to deliver Voice Solutions under budget and with time to spare!