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Total Call Management
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Track your marketing dollars
Document important details of customer
service calls
Discover customer demographics
View a customer's call history instantly
Monitor and train employees using recorded calls
Track outbound calls
Reach large audiences with pre-recorded
announcements
Access real-time call information
Comply with DNC regulations
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Inbound Call Measurement
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Measure the effectiveness of your ads by
tracking the responses of each campaign
Select a call measurement telephone number
(local or toll-free) in real-time
Place the number on a marketing campaign
Inbound calls are tracked and the caller's
information is captured
An audio recording of both sides of the
conversation is saved
Subjective information can be attached to a call
(handling agent, call result, etc.)
Real-time results are available
Calls may be saved / shared online
Useful for marketing analysis, training,
verification and evaluation
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