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TeleSmart® Smart IVR™ Emergency Notification Systems

The use of Interactive Voice Response (IVR) during an emergency can prove to be a highly effective tool when mass communication is required and limited human resources are available. TeleSmart provides a family of Emergency Broadcast Systems that can be easily managed online at your emergency call center or from a remote location. These computer / IVR systems are configured based upon the size of the community you need to contact as well as the time frame in which your members need to be contacted.

Automated Emergency Messages

With the TeleSmart Smart IVR™ technology, a standard message can be delivered, minimizing confusing instructions. Or, automated emergency messages can be delivered when an emergency response center is unavailable or has limited personnel. Community alerts can be sent delivering essential information to call recipients. During certain emergencies, our IVR platform can send emergency alert messages to first responders informing them that an event has occurred that requires attention. A member or organization contacted in this manner can be provided with the option to acknowledge the call and provide an availability status. Likewise, the call can be transferred to a dispatcher if necessary.

The general public can likewise be called during an emergency using a community alert system supported by the TeleSmart Smart IVR™ system. In the event of a disaster, a large emergency broadcast can be initiated contacting the public with information about the disaster or event. If an action is required of the public, such as the evacuation of a neighborhood, information can be provided to the resident in the message. Likewise, if the resident requires special assistance, the call can be routed by our IVR system to an emergency call center. In a related non-emergency service, TeleSmart's systems can contact the elderly or homebound residents.

TeleSmart® Smart IVR™ Systems for Small and Large Companies

TeleSmart provides Emergency Notification Systems for companies conducting small and large call volumes. Whether you need to promptly notify 50 people or 50,000 people, TeleSmart can provide an inexpensive solution for you!

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For a free, no- obligation consultation, please call 1-800-TELESMART (800-835-3762) or email Sales@TeleSmart.com.
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